General
All products are subject to availability and some delays may occur. By shopping online with us at Thomas Goldsmiths you are accepting our terms and conditions.
Returns
We can offer a refund or an exchange if you are not fully satisfied with the product providing it is returned in perfect condition and has not been worn within 30 days of receipt.
Bespoke, customised or personalised engraved items cannot be refunded or exchanged.
If a ring has been resized we cannot offer refund or exchange.
When returning items we suggest using Special or Recorded delivery with Royal Mail. We are not responsible for any items lost in transit.
Please send an email to thomasthegoldsmith@gmail.com and return items in original packaging along with a copy of your order confirmation email to :
Thomas Goldsmiths
7 Pump Street
Londonderry
BT48 6JG
Shipping
Standard Delivery (orders up to £100) - £8.00
Standard Delivery (orders above £100) - Free
Ireland - £15
Pricing
All prices are subject to change.
Payment
Payments accepted online VISA, MasterCard Paypal and American Express